{"id":11022,"date":"2023-07-19T14:58:31","date_gmt":"2023-07-19T14:58:31","guid":{"rendered":"http:\/\/www.chezlestices.fr\/oliwp\/2023\/07\/19\/est-ce-le-futur-du-support-client-ce-p-d-g-renvoie-90-de-ses-salaries-pour-les-remplacer-par-lia\/"},"modified":"2023-07-19T14:58:31","modified_gmt":"2023-07-19T14:58:31","slug":"est-ce-le-futur-du-support-client-ce-p-d-g-renvoie-90-de-ses-salaries-pour-les-remplacer-par-lia","status":"publish","type":"post","link":"https:\/\/www.chezlestices.fr\/oliwp\/2023\/07\/19\/est-ce-le-futur-du-support-client-ce-p-d-g-renvoie-90-de-ses-salaries-pour-les-remplacer-par-lia\/","title":{"rendered":"Est-ce le futur du support client ? Ce P.-D.G. renvoie 90 % de ses salari\u00e9s pour les remplacer par l&rsquo;IA"},"content":{"rendered":"<p>La soci\u00e9t\u00e9 Dukaan, dont la mission consiste \u00e0 aider les entreprises \u00e0 gagner en visibilit\u00e9, vient de proc\u00e9der \u00e0 une vague de licenciements du c\u00f4t\u00e9 de son service client.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La soci\u00e9t\u00e9 Dukaan, dont la mission consiste \u00e0 aider les entreprises \u00e0 gagner en visibilit\u00e9, vient de proc\u00e9der \u00e0 une vague de licenciements du c\u00f4t\u00e9 de son service client.<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/posts\/11022"}],"collection":[{"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/comments?post=11022"}],"version-history":[{"count":0,"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/posts\/11022\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/media?parent=11022"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/categories?post=11022"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chezlestices.fr\/oliwp\/wp-json\/wp\/v2\/tags?post=11022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}